Compassion. Integrity. Teamwork.
These core values are the basis for all decisions, from building design to hiring practices. Adhering to these values creates a climate of exceptional client service and the highest standards of patient care.


Your pet is part of the family—and when the unexpected happens, you need a veterinary team you can trust. At Frisco Emergency Pet Care, we are here for you and your dog or cat around the clock. Whether it’s a traumatic injury, ingestion, sudden illness or complex referral case, our experienced emergency-trained veterinarians and staff provide the timely, advanced care your pet deserves.

Conveniently located in Frisco, we serve the surrounding North Dallas communities with one mission: to deliver the highest standard of emergency and referral veterinary medicine, with compassion, integrity and teamwork.

Advanced Technology for Better Outcomes

We utilise state-of-the-art diagnostic and treatment tools — including digital X-ray, in-house blood analyzers, ultrasound and 3D CT scanning — to make fast, accurate decisions and better support your pet’s recovery. Read more here.

Transparent Communication & Referral Friendly

We believe in honest, transparent discussions about your pet’s condition, treatment options and costs. Plus, we welcome referrals and work closely with your primary care veterinarian to ensure continuity of care.

Visiting Us is Simple

Located at 11201 Preston Road, Frisco, TX 75033, we are open 24 hours a day, 7 days a week, 365 days a year. Call us at 469-287-6767 whenever your pet needs urgent care, no appointment necessary. See us on the map!

Why Choose Us

  • 24/7 access to emergency and referral services in the North Dallas/Frisco area
  • Compassionate, skilled staff who treat your pet as part of the family
  • Advanced diagnostics and life-saving equipment on site
  • Seamless coordination with your regular veterinarian

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Help is here!

At Frisco Emergency Pet Care, we understand how stressful it is when your dog or cat is sick or injured.

That’s why our dedicated team of emergency-trained veterinarians, veterinary technicians and support staff work together around the clock to provide prompt, compassionate, high-quality care for your beloved companion.

Triage and… waiting

After you check in, you will be escorted to a consultation room. If your pet is stable enough to wait with you until an exam can be performed, that’s great!

If you pet needs to be rapidly assessed, we will take him/her to the ICU for an examination as soon as possible.

Just like a “human” ER, pets will be assessed more or less in the order they come in, but more urgent cases will be seen first. This can complicate (and change!) the wait time.

We promise that we will get to you and your pet as quickly as possible. We’ve all been in ER waiting rooms, and we understand that nobody really wants to be here (we don’t hold that against you).

Finances

Emergency care tends to be more expensive than routine care – it costs a lot to maintain and staff a state-of-the-art hospital!

After a veterinarian examines your pet, they will discuss treatment options with you. This includes cost estimates, as finances frequently factor into care decisions, and we strive to be as transparent and honest with anticipated costs and outcomes as possible. That is only fair to you, and to your pet.

Pet insurance can be great, and we love to see insured pets. For many people, outside financing is helpful to maintain your household cashflow. Click below to learn more about financing options.

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