Frisco Emergency Pet Care Reviews
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We love our clients and patients!
Found this place by the grace of God when our pup had hemorrhagic gastroenteritis and our regular vet was unable to see her the same day. Dr. Lewis and every single staff member we interacted with was respectful and compassionate. Dr. Lewis called me and updated me before and after every intervention, and we were able to take our baby girl home that evening in exponentially better condition than we had brought her in. I was also impressed by how comprehensive their care was! We were sent home with very detailed discharge notes, along with all the medication she needed, and the doc also helped me out with some regular diet and food questions. So grateful for them!
They saved my dogs life! My dog was suffering from a heatstroke and they immediately went to work. I will never be upset if I’m rescheduled from an appointment from a vet again. I’m sure there were other animals ahead of mine but I believe they knew timing was everything in saving my dogs life at that moment. They had a detailed plan on what to do, and cost within a timely manner. Staff was very knowledgeable and I got updates frequently on his status throughout his stay. As far as cost, it’s an Emergency center… let’s be realistic and just know it’s going be expensive. With that said, I felt he had top of the line care for his recovery process and treatment.
Thank you so much for helping me with my cat, Cookie. Even though she passed that awful night. the care and compassion you showed her and me helped ease the pain. I was very impressed with the way the nurse shielded Cookie’s eyes before turning the exam light on and how gently and carefully Dr. Lewis picked her up when she had passed. She lived a nice long life of 20 years with me. I will miss her always.
Amazing, caring, empathetic Veterinarians and Staff. Dr. Lewis was who mainly helped me during our weekend emergency visit for my dog. He was so helpful in answering all of my questions, explaining and communicating any changes that occurred with my dog. There was a point where they let me come to visit my dog for a few mins and he kept slipping and falling due to his condition and Dr. Lewis sat on the floor with me to help corral him. Just a great example of empathy and care for animals and humans. I was a dramatic mess and felt nothing but understanding from everyone. Beth in billing also helped me set up payment options that were very accommodating. I can’t praise them enough. Thank you for helping Nugget in his time of need.
I’m not usually one to write reviews. But when the service is exceptionally good I am happy to. The entire staff were caring as I had to say goodbye to my cat Navi. They explained everything in detail of what to expect and helped me grieve. I will always remember the kindness they showed to my kitty Navi and myself. They put the silver lining on the gray clouds above my head. I will never forget that.