Frequently Asked Questions

This service may be appropriate for pets who:

  • Have chronic or complex medical conditions
  • Are recovering from surgery or anesthesia
  • Require frequent medications or monitoring
  • Are prone to breathing issues, overheating, or sudden changes in condition
  • Would not be safe in a traditional boarding environment

Not every pet requires this level of care. Our team will help determine whether this option is appropriate for your pet.

Yes. Our hospital is staffed around the clock, including overnight, weekends, and holidays. A veterinarian is present on site 24/7/365, and your pet is monitored by trained veterinary staff throughout their stay.

Monitoring is tailored to your pet’s medical needs and may include:

  • Regular vital sign checks
  • Observation for changes in breathing, comfort, or behavior
  • Administration of prescribed medications
  • Immediate medical evaluation if a concern arises

If additional diagnostics or treatment are needed, we will discuss this with you whenever possible.

Yes. Our veterinary team can administer medications, including oral medications, injections, and other treatments, as prescribed. This is one of the key advantages of medically supervised boarding compared to traditional boarding or pet sitting.

Absolutely. You are welcome to call at any time for updates on your pet’s condition. We understand how important peace of mind is when your pet has special medical needs.

Because your pet is staying inside our emergency hospital, immediate medical care is available if a problem arises. There is no delay in evaluation or treatment, and a veterinarian is always on site.

Drop-off and pick-up can be done at any time of day or night, including weekends and holidays. Our hospital is open 24/7 for your convenience.

The cost is $147 per 24-hour period. This reflects the level of continuous medical supervision, professional staffing, and immediate access to veterinary care that only a hospital environment can provide.

If additional medical services are needed during your pet’s stay, those costs will be discussed with you whenever possible.

No. Medically supervised boarding is intended for a small number of pets who truly need close medical oversight. Many pets are perfectly safe and comfortable in traditional boarding settings.

If you’re unsure whether this service is right for your pet, we encourage you to contact us so we can help guide your decision.

To learn more or discuss whether your pet is a good candidate, please call us anytime at 469-287-6767. Our team will be happy to answer your questions and explain next steps.