Episode 29  ·  13m 12s

From Horses to the ER — Dr. LoSasso's Path Into Emergency Medicine

Dr. Michael LoSasso, DVM & Julie Schwenzer Frisco Emergency Pet Care
Career story General practice Exotic animals Emergency medicine Behind the scenes
"Every veterinarian has a story behind their career path. Today we're exploring what inspires a move from general practice into the fast-paced world of emergency medicine."
— Julie Schwenzer

Episode summary

This episode steps away from clinical Q&A for Dr. LoSasso's own story — and a reminder of just how wide the field of veterinary medicine actually is. Beyond the familiar dog-and-cat practitioner, he rattles off a list most people never think about: food-animal and dairy vets, poultry vets, aquaculture veterinarians consulting for offshore salmon farms, apiary vets working with beekeepers, military veterinarians, and the vets who inspect all meat sold for consumption, directly safeguarding the food supply.

He originally tracked equine medicine at Texas A&M, in the first class required to choose a specialty — food animal, equine, or small animal. He intended to work exclusively with horses. That plan shifted after graduation: with a child born right before he finished vet school, he and his family chose to stay close to relatives in North Texas rather than chase equine work elsewhere. He spent about six months in mixed-animal mobile practice as a "baby vet" — treating whatever species came up — before settling into small-animal general practice for roughly a decade.

"People come to see me because they need help, and it's a very different environment... I walk a lot of people through the most difficult decision they're ever going to make for that pet, and I find that I get a lot of satisfaction out of knowing that job was done as well as it could be done."
— Dr. Michael LoSasso, DVM

What eventually pushed him toward emergency medicine wasn't the animals — it was the repetition. The same heartworm conversation, the same flea conversation, the same vaccine conversation, multiple times a day. He tried adding exotic animals to the practice to keep things interesting — birds, snakes, turtles — but found the husbandry conversations just as predictable in their own way ("don't feed seed, feed pellets" for the hundredth time). He eventually picked up emergency overnight shifts and found something genuinely different there.

A common myth about ER work

Dr. LoSasso was once told by another emergency physician that going into ER meant escaping client relationships entirely. He's found the opposite. People come to him now because they urgently need help, not because a reminder postcard told them a vaccine was due — and while the bonds aren't the same multi-year relationships he built in general practice, the interactions themselves are more intense: people arrive scared, upset, or feeling guilty, and genuinely need support. He describes sitting with families through euthanasia decisions — some of the hardest choices they'll ever make for a pet — and finding real meaning in handling that moment as gently as possible.

After more than 30 years in the field, his sense of professional satisfaction has shifted too. Early on, the reward was clinical — healthy puppies, clean spays, routine wellness care. Now he says he's more focused on people than he was decades ago, measuring success by the impact he and his team have on the families attached to their patients. His comparison: general practice is a bit like the dentist, somewhere you go because you're supposed to; emergency medicine is more like a firefighter pulling someone out of a car — you're there specifically because someone needed you right then. He says he can't imagine going back to general practice.

Questions answered in this episode

The following questions are answered by Dr. LoSasso in this episode, drawn directly from the conversation.

Far more than most people realize, according to Dr. LoSasso. Beyond the familiar dog-and-cat practitioner, veterinarians work in food-animal and dairy medicine, poultry, aquaculture (including consulting for large offshore salmon farms), apiary medicine with beekeepers, the military, and equine medicine. All meat sold for consumption is also inspected by veterinarians, who play a direct role in safeguarding the national food supply.
Equine medicine. He attended Texas A&M in the first class required to track into a specialty — food animal, equine, or small animal — and chose horses, intending to work exclusively with them. That plan changed after graduation: with a child born just before he finished vet school, he and his family chose to stay close to relatives in North Texas rather than pursue equine work elsewhere.
After graduating, he spent about six months in a mixed-animal mobile practice — treating whatever species came up as a brand-new "baby vet" — before transitioning into small-animal general practice, where he worked for roughly a decade. He built real long-term relationships with clients during that time, watching puppies grow into adult dogs over years of wellness visits.
He found the repetition wore on him — the same heartworm, flea, and vaccine conversations multiple times a day. He tried adding exotic animals (birds, snakes, turtles) to keep things interesting, but found those husbandry conversations just as repetitive in their own way. He eventually started working emergency overnight shifts and found the work fundamentally different — people come to the ER because they urgently need help, not because a reminder card told them they were due for a visit.
Dr. LoSasso pushes back on that assumption directly. He was once told by another emergency physician that ER work meant avoiding relationships with clients — but he's found the opposite: the interactions are shorter-term but far more intense, since people arrive scared, upset, or feeling guilty and genuinely need support. He describes sitting with people through some of the hardest decisions they'll ever make for a pet, including euthanasia, and finding real meaning in helping a family through that moment as gently as possible.
Helping families, more than the clinical work itself. He says that early in his career, satisfaction came from patient outcomes — healthy puppies, clean spays, routine wellness care. After more than three decades, he finds more meaning in the impact he and his team have on the people attached to those pets. He compares general practice to a routine checkup you go to because you're supposed to, versus emergency medicine, where — like a firefighter — you're there specifically because someone needed you right then, and says he can't imagine going back.
JulieEvery veterinarian has a story behind their career path. Today we're exploring what inspires a move from general practice into the fast-paced world of emergency medicine.
Dr. LoSassoWe'll see how controversial I can be today, how many people I can aggravate — never the goal, but it is different. One of the interesting things about this field is how broad the range of paths really is, and I think a lot of people don't appreciate everything veterinarians do — we tend to associate the profession with the dog-and-cat practitioner, which is what I do now. I actually tracked equine when I was at Texas A&M, going to do nothing but horses. Didn't stay on that path very long. There are veterinarians that safeguard the national food supply — all meats are inspected by veterinarians. There's food animal, beef cattle, dairy veterinarians, veterinarians who do nothing but pigs — not in this part of North Texas, but there are poultry veterinarians, even aquaculture veterinarians consulting for large offshore salmon farms. Some of us work on insects — veterinarians working in apiaries with beekeepers. There are veterinarians in the military. Personally, I started out wanting to do all species, and when I got to school — ours was the first class, back in the mid-'90s, required to track into food animal, equine, or small animal — I chose horses. When I got out, I'd had a child born right before graduating vet school, and we decided to stay close to family, which meant staying in North Texas. I was a mixed-animal vet for a while in a mobile practice — quite the education as the "baby vet," a tough six months — then worked in small animal exclusively as a general practitioner for about 10 years. Wellness is important, and the client relationships were great — watching pets grow from puppyhood into adults over about eight years, in my case. But there were parts I personally found amazingly boring. Every conversation about heartworm disease, the same conversation multiple times a day. Same with fleas, same with which vaccines, same behavioral topics. It didn't take long — a couple of years — for that to be less than exciting. So I thought I'd make it less boring by seeing exotics, going back to the Doctor Dolittle idea — birds, snakes, turtles. Turns out with birds it's even more the same conversation every time: don't feed seed, feed pellets, are you weighing your bird daily. Same with reptiles — it varies a bit by species, snakes aren't turtles, but it's still husbandry conversations, very predictable.
Dr. LoSassoIt's not quite monotonous, but it can feel that way, and it's an important function — general practice does really important things, your family vet is somebody you trust, you go there when the dog is sick and for wellness visits. I don't want to downplay that, it just wasn't what I personally wanted to do. I started working overnights at a hospital in this area — it's traded hands a couple times — and on an emergency basis it's really different. An emergency physician once told me, "you should just go into ER, you don't have to worry about relationships with anybody, you won't recognize them in the grocery store, you can just be away from all that." I don't actually find that true. When people come to me, they're not coming because they got a reminder card in the mail saying they were due for a vaccine. People come because they need help, and it's a very different environment. I do have some frequent flyers, so we don't form zero long-term bonds, but we don't form the same kind either. The interactions we do have are forged in fire a lot of times — people come to me really scared, really upset, or feeling really guilty, and they genuinely need help. I walk a lot of people through the most difficult decision they'll ever make for that pet, and while it might sound a little twisted, I get real satisfaction from knowing that job was done as well as it could be, that I brought a family some peace and did it as gently as possible. Even though we euthanize a lot in emergency, that's one of the really important moments — I've sat next to people, cried with people, had clients hug me. That's part of being there for others.
Dr. LoSassoWhat's funny is some of us went into veterinary medicine because we didn't want to deal with people — we wanted to play with puppies and kittens. We like to think we're relatively intelligent, but a lot of us don't figure out until our fourth year, or after we're out, that every pet has an owner — you're always going to deal with people, you don't get away from that just because your patient is a dog. Early on, my greatest satisfaction came from the patients themselves — healthy puppies, routine spays, clean teeth. Now, after more than 30 years, I honestly get more satisfaction out of helping families by helping their pets — I'm more about the people now than I was decades ago. It's watching what my team and I do have a real impact on families. What I was doing in general practice helped, but to a certain extent I was like the grocer, or your own family doctor — you go because you're supposed to, or maybe more like the dentist, something you check off. Versus the firefighter that pulls you out of a car — we're actually there when you need us. It's a very different relationship, one I've enjoyed. I can't even imagine going back into general practice.
JulieThank you for sharing more about your background — people may not realize you have much broader experience than general practice to ER, working with different animals and settings.
Dr. LoSassoI'm sure even my own staff doesn't realize this — people have brought in injured pigeons and other birds that we end up euthanizing, and I'll get asked how we're going to do that, and I say, well, why wouldn't you hit the jugular vein? "We didn't know a bird had a jugular vein." So we talk about how to get blood out of birds, because a lot of technicians, and a lot of veterinarians, don't know that. I wasn't taught it in school either — I didn't figure it out until 1996, three years after I'd graduated. I had to have somebody show me, because I'd decided to add birds to the practice and had to go learn it on my own, since it wasn't covered in school.

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